Chalet 1551 · Lech-Zürs Vorarlberg, Austria · 2025
A private chalet stops being a secret without becoming a noise.
Hospitality positioning
Direct bookings overtook OTAs in the second winter.
Chalet 1551 didn't need more visitors — it needed the right ones. The previous channel mix relied on OTA distribution that flattened the experience into a price line.
We rebuilt the positioning around the chalet's craft and the village's rhythm, moved the highest-value channels in-house, and let the OTAs fade. Direct bookings overtook them by the second winter season.